Privacy Policy
Last Updated: January 1, 2024
At AutoBid, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car auction platform.
1. Information We Collect
We collect several types of information from and about users of our platform:
Personal Information
- Contact information (name, email address, phone number)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Government identification for verification purposes
- Driver's license information for vehicle registration
Vehicle Information
- Vehicle identification numbers (VIN)
- Vehicle photos and descriptions
- Ownership documents and titles
- Maintenance and service records
Usage Information
- Bidding history and patterns
- Browser type and device information
- IP addresses and location data
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect for various business purposes:
- Facilitating vehicle auctions and transactions
- Verifying user identities and preventing fraud
- Processing payments and managing accounts
- Providing customer support and service
- Sending auction updates and notifications
- Improving our platform and user experience
- Complying with legal obligations and regulations
- Marketing and promotional communications (with consent)
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Other Users
- Buyer and seller contact information for completed transactions
- Vehicle information and bidding history in public auctions
- User feedback and ratings
With Service Providers
- Payment processors and financial institutions
- Vehicle transport and logistics companies
- Marketing and analytics partners
- Customer support services
Legal Requirements
- To comply with court orders or legal processes
- To protect our rights, property, or safety
- To investigate fraud or security issues
- To comply with DMV and regulatory requirements
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmissions
- Secure storage of sensitive information
- Regular security assessments and updates
- Access controls and authentication protocols
- Employee training on data protection
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data
- Restriction: Request limitation of data processing
To exercise these rights, contact us at privacy@autobid.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for platform functionality
- Performance Cookies: Help us improve our services
- Functionality Cookies: Remember your preferences
- Advertising Cookies: Deliver relevant advertisements
You can control cookie settings through your browser preferences.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
8. Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@autobid.com
- Phone: 1-800-AUTOBID
- Address: 123 Auction Drive, Suite 100, Detroit, MI 48201
